Jamie Evans, from Shrewsbury, has been going to Alton Towers for more than 20 years with his brother, Jason, who is autistic.
“We think it’s discrimination, Merlin are supposed to be a place where you feel welcome and spend a great day, and they’re the ones that have won awards for their autism policies…now they’ve just utterly, totally shattered that,” said Jamie.
“I’m just flabbergasted by the decision, that statement has not given us faith.
“It was our place to get away from the stresses of life.”
He added that the pair relied “heavily” on the pass to make their days out stress-free.
“I’m going to worry about myself about what my reactions are going to be in normal queues… I don’t like that,” said Jason.
“We are demanding Merlin to put this difficulty with crowds back on.
“I even got a ride tattoo on the side of my shoulder dedicated to the Smiler and now hearing this, I feel like I want to get rid of it.”
