An American Airlines Montego Bay-bound flight returned to Charlotte on Friday because two passengers refused to follow orders from flight attendants, according to the airline.
Flight AA 2732 left Charlotte Douglas International Airport around 2 p.m. and was originally scheduled to land in Jamaica around 4 p.m., according to FlightAware, which provides real-time online flight information.
The flight with 189 passengers was diverted back to CLT at 2:51 p.m., about an hour after takeoff. Law enforcement met the aircraft at the gate where two customers deplaned. It was not immediately clear what, if any, charges were filed.
After the passengers were removed from the plane, the flight took off again around 5:10 p.m. and was scheduled to arrive in Montego Bay around 6:46 p.m. The incident caused passengers to arrive four hours late to Jamaica.
Additional details about the disruptive behavior were not immediately available.
This has been a challenging week for passengers flying in and out of Charlotte. Because of the federal government shutdown, about 1,000 flights have been delayed this week behind a nationwide shortage of air traffic controllers disrupting operations across the nation.
This is a developing story
This story was originally published October 10, 2025 at 6:22 PM.
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Chase Jordan
The Charlotte Observer
Chase Jordan is a business reporter for The Charlotte Observer, and has nearly a decade of experience covering news in North Carolina. Prior to joining the Observer, he was a growth and development reporter for the Wilmington StarNews. The Kansas City native is a graduate of Bethune-Cookman University.
