Microsoft Azure outage ongoing — colossal internet breakdown for the second time in days, Zoom, Starbucks, and Capital One all affected

More like Microsoft 364…

Microsoft 365 has confirmed that as a result of the ongoing Azure issue, it’s 365 services are currently having. It says that it has identified internal infrastructure having connectivity issues and is “unblocking these systems and redistributing traffic to support recovery, as we continue our work to reroute affected traffic to restore service health.”

X update for customers

Azure outage is ‘non-regional’

Microsoft says that the ongoing Azure portal issue is non-regional, so there’s no telling at this stage how widespread the impact of the outage could be. Safe to say it isn’t limited to one particular geography.

Desperately bad timing

Microsoft is hosting its quarterly earnings call today, which makes this Azure outage especially galling for the folks at Redmond. Much like AWS, Azure is one of a number of critical infrastructure products that underpins much of the internet as we know it. Hence an outage of this nature has such a large knock-on effect.

Microsoft Azure the culprit

Turns out early speculation of an AWS outage may have been misplaced, as an ongoing Microsoft Azure outage appears to be to blame for current internet troubles. Microsoft’s Azure page states:

Starting at approximately 16:00 UTC, we began experiencing Azure Front Door issues resulting in a loss of availability of some services. In addition, customers may experience issues accessing the Azure Portal. Customers can attempt to use programmatic methods (PowerShell, CLI, etc.) to access/utilize resources if they are unable to access the portal directly. We have failed the portal away from Azure Front Door (AFD) to attempt to mitigate the portal access issues and are continuing to assess the situation.

We are actively assessing failover options of internal services from our AFD infrastructure. Our investigation into the contributing factors and additional recovery workstreams continues. More information will be provided within 60 minutes or sooner.

This message was last updated at 17:04 UTC on 29 October 2025

Still nothing from Amazon…

With the outage seemingly increasing in scope, there’s still no update to the AWS Health Dashboard as it stands…

What causes an AWS outage?

You might be wondering how a large part of the internet can just suddenly break. So what causes an AWS outage? Well fortunately we have an example from… *checks notes* four days ago to call upon. Turns out the root cause of the most recent issue was that the DNS configuration for database service DynamoDB was broken and published to Route53, a DNS service. That cascaded to EC2, a virtual machine service.

U.S. affected services

A similar number of services, including massive names, are likewise affected in the U.S.:

• Microsoft Azure
• Microsoft 365
• Minecraft
• AWS
• Capital One
• Microsoft Store
• Xbox
• Starbucks
• Outlook
• Costco
• Google Cloud
• Xfinity by Comcast
• Zoom

Affected services in the UK

In the UK, users are reporting a huge swathe of outage on multiple services that rely on AWS for their infrastructure. Here’s a list of the biggest ones so far:

• Microsoft Azure
• Minecraft
• Microsoft 365
• Xbox
• Microsoft Store
• BT
• AWS
• Asda
• Outlook
• NatWest
• EE
• Nationwide
• O2
• Microsoft Teams
• Whatsapp
• VUE
• Sainsbury’s
• John Lewis
• RBS
• Google
• Google Cloud

No word from Amazon

With the outage in its very early stages, there’s no word from AWS’s Service Health web page to denote any issues. Ironically, the latest update is for the resolution of the catastrophic outage AWS suffered just a couple of days ago.

(Image credit: Future)

2025-10-29T16:53:21.234Z

The latest reports indicate that AWS is indeed down somewhere. This is exactly the kind of Downdetector spike we’d expect to see when something goes wrong with AWS, with services affected roughly mirroring the previous outage, which happened just a few days ago.

(Image credit: Getty / Anadolu)

2025-10-29T16:51:40.583Z

Well we’re back again folks, another AWS outage has just hit the airwaves, according to reports from Downdetector in the US and the UK, as well as online on platforms like X. Stay tuned as we keep you updated with what’s going on.