Le Hegarat was not available for interview but the Home Affairs Department released a statement in response to the criticism and concerns.
It said: “We are aware that some Jersey residents who hold EU Settlement Scheme (EUSS) status or other Jersey-issued immigration permissions are being refused boarding by airlines and their immigration status is not being recognised.
“The documents which Jersey and the other Crown Dependencies issue are fully valid for entering the Common Travel Area (CTA), and we are engaging closely with airlines and carriers to make this clear.
“We are working with the UK Home Office, which has issued communications to carriers and handling agents to make clear that Jersey-issued permissions are valid.”
Meanwhile Guernsey’s Committee for Home Affairs said it has not received as many cases of the issue as Jersey.
It said anyone affected “can ask the carrier to contact the UK’s Carrier Support Hub who should be able to verify your status”.
