The daily task of dealing with shoplifters was a “nightmare,” said OFogarty, who does not work for Morrisons, but in the wider retail sector.
“You’re put under so much stress and you’re very often multi-tasking alongside watching out for prolific offenders that are coming into stores.
“You go home with the stress – you can’t sleep at night.”
Often left to work on their own, she said there was an expectation in retail to tackle offenders, “or at least get some of the goods back”.
As well as family groups, she said drug users were also a daily occurrence.
“They’ve got their habits, so that’s why they’re doing it, but they come in violently,” the security worker added.
Sometimes shoplifters worked in groups, she said, with “someone waiting outside to give you a bit of a punch when you try and challenge the person that’s leaving with a bag”.
