A Morrisons spokesperson said the store could not comment on individual cases but correct procedures were followed and “subsequent reporting does not reflect the full facts of the situation”.
“The health and safety of all colleagues and customers is of paramount importance to Morrisons,” they added.
“We have very clear guidance, procedures and controls in place to protect our colleagues and customers from the risk of harm which must be strictly followed.
“These include detailed procedures for handling shoplifting incidents – which are in place to protect the colleague involved, surrounding colleagues and customers.
“We will not ask colleagues to put themselves at risk where they could suffer unintended consequences.”
