Having trouble logging into your email this afternoon? You may not be alone. Microsoft Outlook users reported problems signing in to the email client at the start of the week, with reports beginning just before 5 a.m. ET Monday.
Microsoft said on its status page that people logging into Outlook.com might experience intermittent failures, including “too many requests” issues. Others may find themselves unexpectedly signed out.
A Microsoft spokesperson told CNET that the company will provide updates on its status page and on the Microsoft 365 Status X account. “We’re working to mitigate an issue that may cause some users to experience intermittent Outlook.com sign‑in failures on mobile apps,” the spokesperson said in an email.
The company said around 3:36 p.m. ET that internal logs have linked a recent configuration change to the issue and that it has rolled back the update to test whether it will help.
Microsoft is reportedly “carefully monitoring the environment” to see if the rollback worked as intended or “if there are additional steps required for full incident resolution.”
People reporting errors to Downdetector, which, like CNET, is owned by Ziff Davis, said they were having issues with the client’s iOS app. Outage reports on Downdetector had leveled out at around 1,000 as of 3:47 p.m. ET, which is a notable decrease from the 1,300 concurrent reports in recent hours.
This is a developing story and will be updated.
