Katy Perry gave a shoutout to an airline crew after witnessing a medical emergency mid-air. On Sunday, the singer took to X to share her experience aboard an Air Canada flight from Montreal to Los Angeles. According to the post, the star was on flight AC779 when a passenger suffered a medical emergency during the journey. While in-flight emergencies can often create panic among passengers, Katy said the cabin crew handled the situation with impressive speed and care.
In her post, Katy Perry wrote, “Last night I flew on an @AirCanada flight #AC779 from Montreal to LAX and I watched a medical emergency happen on the plane.” She went on to praise the airline staff, saying she was “so impressed with the level of attentiveness and quick action from the crew.”
The singer also highlighted how professionally the team handled the situation, adding that she wanted to “highlight the level of professionalism and consideration they had for the passenger.”
Thankfully, the situation ended on a positive note. Katy informed followers that “the medical situation was resolved on the flight and everyone left ok,” before ending the message with a simple, “Good for you @AirCanada!” The exact details of the medical emergency were not mentioned.
Last night I flew on an @AirCanada flight #AC779 from Montreal to LAX and I watched a medical emergency happen on the plane. I was so impressed with the level of attentiveness and quick action from the crew that I just want to highlight the level of professionalism and…
— KATY PERRY (@katyperry) May 24, 2026
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Soon after her post gained attention online, Air Canada’s official X account replied to her message and thanked her for sharing the feedback. The airline wrote, “Hello Katy, thank you for taking the time to share this. If you wouldn’t mind sending us a DM with more details so that we may share this with the crew.”
Hello Katy, thank you for taking the time to share this. If you wouldn’t mind sending us a DM with more details so that we may share this with the crew. https://t.co/ZiqnCXdRlG /Tiana
— Air Canada (@AirCanada) May 24, 2026
Many users online also appreciated Katy Perry for recognising the work of airline staff members.
One user wrote, “This is what happens when airlines actually invest in their staff instead of just their branding.”
This is what happens when airlines actually invest in their staff instead of just their branding
— itsEmzyy (@EmzzyTalks) May 24, 2026
Another person commented, “Thanks, Katy, for shouting out crew members and the people working in the hospitality sector because their work often gets unappreciated.”
Thanks Katy for shouting out crew members and the people working in hospitality sector because their work often gets unappreciated. They are the unsung heroes of the society. Kudos to them for handling everything so smoothly.
— Mikey (@MikeyPopMuse) May 24, 2026
A cabin crew member also joined the conversation and wrote, “Our job is far beyond serving coffee. We train for all kinds of onboard situations.”
Thank you so much. I’m a cabin crew member, and our job is far beyond serving coffee. We train for all kinds of onboard situations, always focused on caring for people and ensuring every passenger’s safety and experience onboard. @katyperry
— Furacao Da cpi (@CpiDa2239) May 24, 2026
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Katy Perry’s post underscored the critical role airline crews play every day for passenger safety.
