The bank, which has branches in Birmingham, was contacted by an anxious customer on X.
Nationwide issues warning after customers wake up to letters on doorstep
Nationwide has issued a warning over customers waking up to letters purporting to be from the building society, which is the UK’s largest. The bank, which has branches in Birmingham, was contacted by an anxious customer on X.
The customer posted a photo of a letter and asked: “We just had this letter in the post – is this legit? Looks like done on laser printer, no sign of “Raisin” FCA firm, ref number etc. Screams scam to me.”
In reply, Nationwide confirmed the letters were NOT legit. It said: “Just to confirm that this isn’t an official letter from Nationwide, we will send this onto our Economic Crime team for their awareness.”
READ MORE Iceland makes change to all UK stores ‘from moment shoppers walk in’
The letter says: “Dear Valued Customer, We are pleased to bring you an exclusive opportunity. As a valued customer of Nationwide Building Society, you now have access to a limited time offer on fixed savings products through a direct collaboration with Raisin.
“This exclusive arrangement provides you with access to market-leading interest rates on both Fixed Term Saving Accounts and Fixed Rate Cash ISAs, tailored for savers seeking secure, tax-efficient revenue.
“The exclusive Raising Savings Offers available to you are: 1 Year Fixed Rate Bond Saver – 6.45 percent, 2 Year Fixed Rate Saver – 6.02 percent, 1 Year Fixed Rate Cash ISA – 5.85 percent, 2 Year Fixed Rate Cash ISA – 5.36 percent.
“These offers are not publicly available and will not be advertised online. They are reserved specifically for Nationwide Building Society members under this partnership with Raisin and must be claimed before 5th December 2025.
“TO APPLY. Email: [email protected]. Ref Code: NW77301
“(Please use the referral code as your email subject line. Include your full name, contact number, preferred product, and investment amount in the email body. You will then receive a secure application link and further instruction.)
“All eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 per individual, per banking institution.
“We encourage you to act promptly, as this offer is limited and available on a first-come, first-served basis.
“Thank you for your continued trust in Nationwide Building Society.”
