New ‘fix and fall’ tariff launches to give energy customers peace of mind

And after 12 months, if the Ofgem price cap falls, British Gas will automatically lower customers rates, so they can benefit from lower prices too.
This is the only tariff of its kind in the market and means customers can enjoy the security of a fixed deal while still having the opportunity to save if prices fall. Rates will be lowered by up to £50 on the average dual fuel bill if prices fall on 1st July 2027.
(Image: Supplied)
The tariff has been launched in response to market uncertainty and following feedback from hundreds of customers during a trial period. Customers on this tariff will be eligible for half price electricity 11am – 4pm on Sundays with PeakSave for additional savings.
British Gas is also reminding anyone struggling with energy costs that support is available – directly and through the British Gas Energy Trust, an independent charity funded solely by British Gas.
British Gas announced earlier this month that it has committed £40 million to support people facing financial hardship. This funding will support thousands of households dealing with rising energy costs and wider cost-of-living pressures with grants and advice from the British Gas Energy Trust.
The company is also expanding its Warm and Working scheme, which provides free home upgrades, boiler servicing and energy efficiency improvements to vulnerable households. The British Gas engineers will be visiting 1,000 homes across the country over the next few months to complete free upgrades and checks, including eligible households who are not British Gas customers.
To find out more about the Fix & Fall Tariff, and support with energy bills visit the British Gas website.
Gary Booker, Managing Director of British Gas said: “With Fix & Fall, we want to give customers the real peace of mind that we know they want. Their prices won’t go up for the next two years, but if prices do fall in the next year, then we’ll automatically lower the rates. So, customers can get the reassurance of a fixed tariff, with the flexibility to save if prices fall.”
“We know many customers are really concerned about their energy costs and we want to do all we can to help.
“We’ll be providing free boiler checks and upgrades to homes this summer to get heating systems working more efficiently and ready for the winter months. For anyone who is struggling with the cost of energy there is lots of help available through the British Gas Energy Trust.”




