NEW YORK – Some Instagram users reported problems accessing the social media platform Friday morning, with outage-tracking sites showing a rise in reports.
What we know:
Instagram users reported issues loading the app and website Friday morning.
Downdetector showed a “404 – Page Not Found” message on an Instagram status page. StatusGator, another outage-tracking site, showed dozens of user-submitted reports for Instagram over the past 24 hours.
StatusGator’s Meta platform page listed Meta as operational Friday morning, though it also showed user-submitted reports of outages in the past 24 hours. A separate Meta apps status page also listed Meta apps as up while showing recent user reports.
What we don’t know:
Meta had not confirmed a widespread Instagram outage as of Friday morning.
It was not immediately clear how many users were affected, what caused the reported issues or whether the problem was limited to certain regions, browsers or app versions.
What you can do:
Users having trouble with Instagram can try checking the app on another device, switching between Wi-Fi and cellular data, refreshing the website or restarting the app.
If the issue continues, users may need to wait for service to return or monitor Instagram and Meta status pages for updates.
The Source: This article was written using information from user reports, Downdetector, StatusGator and Meta status pages.
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