Written by Swikriti | Updated: January 10, 2026
Power outages are being reported across parts of Ottawa as high winds continue to batter the region, with Hydro Ottawa confirming multiple interruptions and crews responding to assess damage and restore electricity as safely as possible.
In a public update shared in both English and French, Hydro Ottawa said it is “experiencing several outages due to the high winds,” adding that restoration work is underway but timelines depend on what crews find once they reach each affected area. That matters during wind events, because the cause can vary—from downed tree limbs and broken lines to damage at local equipment—so the utility often can’t provide accurate restoration estimates until the first on-scene assessment is complete.
Hydro Ottawa emphasized that safety comes first, for both crews and the public. Wind conditions can create hazards that slow repairs, such as unstable trees, debris near power lines, or difficult access to equipment. The utility says it will determine an estimated time of restoration for each outage once damage has been assessed.
How to check Ottawa’s outage status in real time
If your home or neighborhood is affected, the fastest way to see what Hydro Ottawa is currently reporting is the utility’s live outage map. Hydro Ottawa says its map is updated every 15 minutes as new information comes in from crews in the field.
Use the official tracker here: Hydro Ottawa’s Outage Map.
Because outage situations can shift quickly during high winds—especially if multiple incidents happen at once—checking the map periodically can help you understand whether your outage is part of a larger cluster or a smaller localized issue. Even if the map doesn’t immediately show a restoration estimate, that can simply mean crews are still traveling to the site or beginning the initial assessment.
How to report a power outage to Hydro Ottawa
Hydro Ottawa is asking customers to report outages through official channels, which can help crews confirm what’s happening on the ground and prioritize work. If your power is out, you can report it in several ways:
- Report online via Hydro Ottawa: outage reporting and safety tools
- Use the Hydro Ottawa mobile app (available via the utility’s website)
- Text “OUT” to PWROUT (797688)
- Call Hydro Ottawa’s 24/7 outage line: 613-738-0188
Tip: If you have cell service, reporting the outage and then checking the outage map can be the quickest combo—reporting helps confirm the incident, and the map helps track how crews are progressing.
Why high winds so often cause outages
Ottawa’s tree canopy is one of the city’s great features—but during major wind events, it can become a vulnerability for overhead power lines. Strong gusts can snap branches, topple weakened trees, or send debris into lines and nearby equipment. Sometimes outages happen because a single branch contacts a line; other times, crews may be dealing with damaged poles, tangled wires, or multiple issues across different parts of the city at the same time.
Hydro Ottawa hasn’t listed every cause in a single public statement, but the utility’s update is consistent with what typically happens during storm conditions: crews must first inspect and secure the area before repairs can safely begin, and that’s why estimated restoration times often appear only after an assessment.
Storm preparedness: what to do now (and what to avoid)
Hydro Ottawa is encouraging customers to prepare for the possibility of extended outages. The utility recommends keeping essential electronics charged and having basics ready in case power remains out longer than expected.
Quick checklist for a 72-hour outage:
- Charge phones, power banks, laptops, and rechargeable flashlights
- Keep flashlights and spare batteries accessible (avoid candles if possible)
- Stock a 72-hour supply of water and non-perishable food
- Ensure necessary medication and medical supplies are on hand
- Set aside blankets and warm layers if temperatures drop indoors
For Hydro Ottawa’s official guidance on preparing for storms and outages, the utility directs customers to its: Outage Safety page.
Important safety reminders: Treat all downed wires as live, keep a safe distance, and contact emergency services if you see immediate danger. If you use a generator, never operate it indoors or in enclosed spaces such as garages—carbon monoxide can build up quickly. And if your outage lasts several hours, keep refrigerator and freezer doors closed as much as possible to help food stay cold longer.
When will power be back?
For many residents, the most urgent question is restoration time. Hydro Ottawa’s guidance is straightforward: an estimated time of restoration will be determined for each outage once damage is assessed by crews. That means the best indicator of timing is often the outage map once an estimate is posted for your specific incident.
During storm-style outages, restoration may happen in stages—crews may first restore the largest lines that bring power to many customers, then move to more localized equipment affecting smaller pockets. If you regain power and then lose it again briefly, it can be part of switching operations as crews re-route electricity safely around damaged areas.
Ottawa readers: stay updated
If you’re in Ottawa and currently without electricity, the most reliable updates will come directly from Hydro Ottawa’s official tools. Start with the Outage Map, then report your outage if it isn’t already listed, using Hydro Ottawa’s official outage reporting options.
You may also like: More Canada updates and live explainers in our Canada section.
