The Claude AI app is seen in the app store on a phone on 16 February, 2026 in New York City (Getty)
Claude has stopped working properly, with users being hit by errors as they try to talk to the chatbot.
The system is seeing “elevated errors”, according to a status page operated by its creators, Anthropic. The outage began in the morning UK time, and the company said that it had identified the issue and is working on a fix.
It gave no indication of the cause of the problem.
Tracking website Down Detector confirmed that a number of users had been hit by the problems, right around the world – but that it was not a full outage.
It said that the problem appeared only to be affecting free users. Anthropic offers a free tier for Claude, in which they can ask a very limited number of questions, before they must pay a monthly fee for more access.
Both the Opus and Sonnet systems that power Claude’s responses were affected by the problems, according to the same status page.
