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Ticketmaster delists Ontario resale tickets after omnibus budget bill passed

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Ticketmaster Canada is delisting resale tickets that customers have posted for Ontario events.

The platform’s spokesperson Shabnum Durrani says it removed the seats to comply with incoming provincial legislation that will cap the price of resale tickets at face value.

The company says customers will be able to relist their tickets next week when the platform will have updated its resale marketplace.

Durrani says Ticketmaster has been notifying customers of the changes. 

The move comes after the Ontario government passed its budget bill, which included the resale ticket price cap, but the bill has yet to receive royal assent.

The price cap follows consumer complaints about tickets to popular events, such as the last World Series and Taylor Swift’s Eras tour, being scooped up by resellers who posted seats for several times their face value.

WATCH | Province announced amendments to resale ticket price legislation last month:

Ontario plans to cap ticket resale prices at original cost

The Ford government is targeting ticket resellers, with plans to make it illegal to resell concert and event tickets for more than their original cost. CBC’s Lorenda Reddekopp breaks down what we know.

Amendments to the 2017 Ticket Sales Act were announced by the Ford government last month and followed the premier’s vow last year to review legislation due to sky-high World Series resale tickets in Toronto.

That promise was a marked change in stance by Premier Doug Ford after his government scrapped part of an anti-scalping law in 2019 that would have capped ticket resale prices at 50 per cent above the original face value.

While tickets to FIFA World Cup events in Toronto this summer were expected to be exempt from the resale cap, a spokesperson for the minister of Public & Business Service Delivery and Procurement said the cap would in fact apply to the sporting event as well.

“FIFA will be subject to the cap, no exemptions,” said Giulia Paikin, press secretary for Minister Stephen Crawford.

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