AWS launches Amazon Quick desktop AI assistant that works across your applications, tools, and data

Security-conscious organizations in the financial services sector are adopting Quick, such as New York Life, the largest mutual life insurer in the United States. “Amazon Quick has fundamentally changed how we operate—how we make decisions, execute strategies, and respond to opportunities,” said David C. Gregorat, CTO, Institutional Life, New York Life. “We’re an Institutional Life insurance business with complex, high-volume workflows: nightly reconciliation, premium processing, compliance reporting. Before Quick, getting answers meant pulling many reports, waiting on analysts, and still not having the full picture. Now, a single conversational agent can replace all of that—and anyone on the team can use it. Quick isn’t just improving how we work. It’s letting us reimagine it.”